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- Cross-Border Affiliate Payments: Banks, PayPal and Payoneer, by Michael E. Shatz, Practical eCommerce, 9-18-2009 When sending money for affiliate payments to different countries, bank and wire transfers can be complex and time-consuming. Discusses how to pay affiliates with PayPal. Payoneer allows affiliate networks to pay their affiliates using branded prepaid debit cards.
- Google Checkout: Expert Cites Positives and Negatives, by , Practical eCommerce, 8-10-2009 Interview with Michael E. Shatz about the pros and cons of Google Checkout. It may provide a sales uplift by presenting a badge in the Google AdWords ad. But negatives are higher prices than merchant credit card account pricing.
- An Introduction to Payment Gateways, by Mark Baartse, Ecommerce-Guide.com, 5-21-2009 Explains what a payment gateway is, how to pick one, and how to set them up. Some selection features include fraud detection, a virtual terminal, recurring fees, costs, and foreign currency.
- Google Checkout raises its rates and drops discount for AdWords advertisers, by , Internet Retailer, 3-31-2009 The new rate tiered structure, identical to PayPal's, offers lower rates to e-retailers that process large volumes. Google is eliminating the tie-in with AdWords, which offered $1 in free processing for every $10 in AdWords spend.
- Ecommerce Know-How: Understanding Your Payment Processing Statement, by Armando Roggio, Practical eCommerce, 2-18-2009 Explains how to read a merchant payment processing statement and defines terms: total amounted submitted, third party transactions, adjustments, interchange fees, service charges, fees, chargebacks, and reversals.
- E-Commerce Payment Processing Beyond PayPal, by David Southgate, Ecommerce-Guide.com, 1-15-2009 Offers guidelines for selecting a payment processing service. Provides links to Best Solutions Service (mobile), PlanetPayment, Globalcollect, Moneybookers, and BillMeLater for specialized needs.
- Amazon.com drops Bill Me Later, which is forging ahead with PayPal, by , Internet Retailer, 1-8-2009 Amazon dropped Bill Me Later as a payment option -- for cost reasons, according to experts, since they're trying to keep costs very low. Bill Me Later charges 15 cents per transaction plus 1.5 to 3% of transaction value.
- Google Claims That Google Checkout Increases Conversion By 40% & Clicks By 10%, by Barry Schwartz, Search Engine Land, 1-6-2009 Google claims that Google Checkout as part of an AdWords ad will increase conversion by 40% and click-throughs by 10%.
- More than 1,000 online merchants offer eLayaway as a payment option, by , Internet Retailer, 10-30-2008 eLayaway LLC, with more than 1,000 participating merchants, is able to offer eLayaway as a payment option. Payments made by consumers are held by HSBC bank until a complete purchase price is paid, which is then sent to the merchant who ships the product.
- Do It Yourself SSL Guide, by Stephen Philbin, WebReference.com, 9-25-2008 Explains how to set up Secure Sockets Layer (SSL) to make encrypted connections on Apache/Linux servers. Discusses limitation, key generation, and obtaining the certificate.
- PayPal broadens the availability of reduced fees for small online purchases, by , Internet Retailer, 10-30-2008 PayPal's new pricing structure reduces fees on all purchases below $12, extending a micropayment pricing system available since 2005. The micropayment fees are 5% plus 5 cents per transaction vs. the regular fees of 2.9% plus 30 cents per transaction.
- 11 Steps to a Better Checkout - And More Profits, by Rick Broadhead, PayPal, 9-19-2008 Free PDF download suggests: (1) Use clear navigation buttons, (2) build continuity in every phase of the checkout process, (3) identify any limitations or restrictions at the beginning of checkout, (4) minimize the number of pages during checkout, (5) don't make customers do unnecessary work, (6) don't display redundant information, (7) display steps during checkout, (8) provide multiple payment options, (9) offer to help customers who are about to abandon their purchases, (10) remind customers about
- The Challenges of Extended Validation SSLs, by Jennifer D. Meacham, Practical eCommerce, 8-28-2008 Extended validation SSL certification (EV SSL-certified) shows green shading behind certified URLs, a signal to customers that the site is safe. However, it isn't visible in all browsers. Code, called a beacon, is embedded in each encrypted page. Because of the time it takes for fact checking approval can take several weeks. Costs begin at $350 per year.
- Safe Ways To Accept International Payments, by Hal Selim, Practical eCommerce, 8-13-2008 Discusses common methods of international payment including bank wire transfers and commercial letter of credit. He details the ins and outs of each approach.
- Offer Multiple Currencies To Facilitate International Sales, by Jennifer D. Meacham, Practical eCommerce, 8-8-2008 Since the US dollar is low these days, showing shoppers from the UK and Europe the price in pounds sterling and Euros can boost sales from 2% to 25%. Payment through other currencies can be done through several merchant accounts as well as multi-currency payment gateways, including PayPal.
- Amazon's New Payment Plans: PayPal Plunderers or Posers?, by Michelle Megna, Ecommerce-Guide.com, 7-31-2008 Amazon just announced the release of two new payment services: Checkout by Amazon and Amazon Simple Pay are designed to let shoppers complete purchases on e-tailer sites using the same information they have in their Amazon.com account. Fees to merchants are on a transaction basis. There are no start-up charges, monthly charges, or long term contracts. Advantages include Amazon's one-click checkout, but merchants may fear losing customers to Amazon.
- The TV remote becomes a shopping tool as Amazon teams up with TiVo, by , Internet Retailer, 7-23-2008 TiVo which records TV shows for cable users will enable viewers of recorded programs to purchase items from Amazon. They'll need to login once to create a username and 5-digit password. TiVo operates as an affiliate and could earn up to 15% of revenue for referrals.
- Shopping carts are often culprits in card data thefts at e-commerce sites, by , Internet Retailer, 4-29-2008 Based on a study of 350 cardholder data breaches in 14 countries, Trustwave found 25% of incidents involved retailers, half of these online merchants. Store only partial credit or debit card number with authorization numbers, and no 3-digit security codes . The most common type of attack is an SQL injection.
- Show Me the Money: Setting Up Payment Methods, by Sally Curran, Ecommerce-Guide.com, 4-14-2008 In general, if you offer alternative payment methods, you will increase sales. The author explains how to add Bill Me Later, Google Checkout, and PayPal to your payment offerings.
- Alternative payments growing in popularity for online purchases, by , Internet Retailer, 4-17-2008 A study from Javelin Strategy and Research sees an increasing use of alternative payments by 2012, projected to be: debit cards 26%, PayPal 11%, merchant specific gift cards 9%, online private label payment card transactions 7%.
- Alternative payments helping to push growth at LuggagePoint.com, by , Internet Retailer, 3-25-2008 LuggagePoint, a web-only retailer, has increased revenue over the past 3 years, attributing much of the growth to offering more payment alternatives, including Google Checkout, PayPal, and eBillme. They also have year-round promotions to fuel sales.
- Online retailers offering more alternative payment methods, new study shows, by , Internet Retailer, 1-3-2008 30% of 100 major online retailers were offering new payment methods as an alternative to credit cards in December 2007, up from 24% in February, according to a study by Brulant. Top providers include Bill Me Later (21%), PayPal (19%), and Google Checkout (10%). 5% of the companies studied offered all three of these payment methods.
- Alternative Payment Methods: Increasing the Consumer's Willingness to Pay, by Alex Rampell, E-Commerce Times, 11-15-2007 Adding alternative payment options, such as PayPal, BillMeLater, Google Checkout, TrialPay and Affinion, is a powerful was to increase successful checkout and sales completion at your webstore. Pros and cons of these and other alternative payment methods.
- You Say You Want a Revolution in Online Payments?, by Jefferson Graham, E-Commerce Times, 11-10-2007 PayPal, then Google Checkout… and now there's Revolution Money and the Revolution Card. The new system from AOL aims at young shoppers who use social networks, and it aims to be more secure and cheaper to use, for both merchants and consumers.
- How Do I Pay Thee? Let Me Count the Ways, by Sally Curran, ECommerce-Guide, 11-8-2007 Outline of several alternative payment options beyond credit cards and PayPal, that may encourage more sales. Including BillMeLater, TrialPay, PayByCash and eLayaway. The pros and cons of alternative systems are also discussed.
- E-Retailers Increase Alternate Payment Options, by Christine Dugas, CRM Daily, 11-13-2007 Online retailers on average accepted 2.6 different payment options in 2007, up from 2.1 in 2005, according to a report from payments processor CyberSource.
- More online shoppers will use alternative payment options, Javelin predicts, by , Internet Retailer, 9-26-2007 Alternative payment methods will account for 30% of online purchases in 2012, up from 14% today, predicts Javelin Strategy & Research. Sees growth of PayPal and Bill Me Later, partly due to security protections. Others are debit cards, gift cards, and private label credit offerings.
- Google and PayPal collide at the checkout, by Don Davis, Internet Retailer, 10-1-2007 Google Checkout provided financial incentives to retailers and a tie-in between Google Checkout and AdWords. But some merchants are wary of Google, and PayPal is rallying support for its Express Checkout with the aid of parent eBay and Yahoo.
- Google Checkout retailers say icon boosts click-through and conversion, by , Internet Retailer, 9-4-2007 Ritz Interactive says its click-through rate went up 23% after the addition of the Google Checkout payment icon next to its PPC ads. A boost was also noted by SportsCloseouts.com.
- Amazon rolls out web services for payments processing, by , Internet Retailer, 8-7-2007 Amazon.com is introducing a new payments systems service that will enable web developers to more easily create and manage programs to store bank card information, set up recurring billing for customers and develop alternative payments. Merchants with $3 to $10 million annually pay 2.5% plus 30 cents. Over $100 million pay 1.9% and 30 cents transaction fee.
- PayPal adds Pay Later option, by , Internet Retailer, 8-2-2007 PayPal merchants can offer consumers a 90-day grace period before they have to make payments in a newly announced enhancement to the PayPal Express Checkout service. PayPal says the Pay Later payment option will increase sales for online merchants, especially of higher-ticket items.
- Visa PCI compliance program set for small merchants, by , Internet Retailer, 7-27-2007 Visa USA has developed a program designed to help improve data security among small retailers and comply with the industry’s Payment Card Industry (PCI) Data Security Standard. More than 80% of identified data compromises occurred with Level 4 merchants who generate less than 20K Visa transactions annually, but represent more than 99% of those who accept Visa cards. Of highest priority is not retaining prohibited cardholder data, including magnetic pin stripe data and PIN data after transaction authoriz
- PayPal turns on security key technology, by , Internet Retailer, 6-28-2007 Discusses the PayPal Security Key, a technology that uses two-factor authentication to protect consumers and reduce losses from online fraud, such as phishing attacks. The key carries a one-time $5 fee for PayPal account holders in the USA.
- Your First Step to a Highly Secure Web Site, by Caleb Sima and Vincent Liu, SiteReference, 6-28-2007 Discusses how to protect your website against hackers, then the first steps of a vulnerability assessment.
- Merchant Adoption Rates of Google Checkout vs. PayPal Express, by Ryan Douglas, Marketing Pilgrim, 6-21-2007 Discusses the growing adoption of Google Checkout among the top retailers vs. PayPal Express, which costs an additional 1%. Positive spin on Google Checkout.
- PayPal opens up mobile commerce offering to smaller retailers, by , Internet Retailer, 6-15-2007 PayPal Mobile is now open to any website designed for viewing on mobile phones, not just pre-approved large businesses. To pay a PayPal member enters his cell phone number and a 4-digit PIN.
- PayPal Express looks for more pals as it battles Google Checkout, by , Internet Retailer, 5-18-2007 PayPal account along with billing and shipping information, then click on the Express Checkout icon at a participating online merchant With Express Checkout a consumer can register payment cards as well as a to make a purchase without reentering personal information or divulging card data to the retailer. PayPal is now offering incentives to shopping cart providers to offer this service
- An Introduction to the Murky Science of Web Application Security, by Simson Garfinkel, CIO, 5-11-2007 Website attacks now exploit bugs in the Web application itself, rather than in the operating system on which the application is running, so firewalls and SSL encryption won’t prevent a hacker from breaking into your e-commerce website.
- Fraud fears prevent half of consumers from shopping online with bank cards, by , Internet Retailer, 4-12-2007 Fears of bank card fraud and identity theft prevent more than half of consumers from shopping online if it requires providing a bank card number over a web site, according to Unisys Corp.’s Trusted Enterprise Index. Of the 1744 consumers surveyed, 16% agreed strongly with the statement, "Worry about bank card fraud and identity theft has prevented me from online shopping when it requires me to provide a bank card number over a websites." 38% agree, 13% are unsure, 22% disagree, and 12% strongly dis
- More e-retailers offer alternative payment, but Google’s slow to catch on, by , Internet Retailer, 4-3-2007 A study by Brulant shows that 24% of 100 leading online retailers currently offer alternative methods, a big increase from Oct 06: Bill Me 17%, 6% PayPal, 5% Google Checkout.
- Google Checkout rated low in customer satisfaction, by Juan Carlos Perez, ComputerWorld, 1-18-2007 In a survey of customer satisfaction by JP Morgan Securities, Google Checkout ranked lower than PayPal. 19% rated the service very good or good, with the rest calling it average, poor, or fair. PayPal ranked higher with 44% saying it's very good or good.
- What You Didn't Know About Payment Systems, by Ryan Welton, Practical Ecommerce, 1-19-2007 Basic definition of a payment system with suggestions on how to choose a payment gateway/merchant account provider. Questions to ask include kind of merchant account needed, fraud protections, branding, PCI compliance, global currency, etc.
- Internet shoppers in Europe are uneasy about making online payments, by , Internet Retailer, 1-15-2007 While 56% of European Internet users regularly shopped online last year: 24% used only offline payment methods, 64% used only online payment methods, and 13% used a mix. 60% in the UK prefer credit cards compared to 26% in Germany. PayPal is increasingly popular in Europe.
- Online banking emerging as payment alternative for e-retailers, by , Internet Retailer, 1-4-2007 Secure-eBill allows customers the option to pay through their personal bank's online billing service. Some merchants have found this produces a higher average sale than credit cards. Users include TigerDirect and Tool King. Merchant charges are 1% to 1.5% , lower than other options.
- E-retailers get short-changed on credit card interchange rates, study says, by , Internet Retailer, 1-4-2007 A report by Diamond Management and Technology Consultants claims that online retailers are paying far higher fees for Visa and MasterCard than the benefits these retailers receive -- averaging about 2%. The cost of processing transactions is only 13% of the total, compared to 44% for reward programs, 35% profits, etc.
- Merchants getting in touch with contactless payment systems, Jupiter says, by , Internet Retailer, 1-4-2007 Jupiter Research reports that contactless payments -- waving a payment token such as a mini-card near an equipped point of sale reader to transmit transaction information to the token holder's bank -- is rising among merchants. For now this is being tested by traditional merchants.
- Digital Music Stores Choose ClickandBuy for ePayment Methods, by , Internet Retailer, 1-4-2007 ClickandBuy's international digital payments platform is available in 13 European countries and the US. It provides a hosted digital commerce system and can provide different types of payment methods, including annual subscriptions, micropayments, or single downloads of songs. Merchants can also outsource all or port of their eCommerce activities to ClickandBuy.
- Visa sets new fines, offers incentives to encourage PCI compliance, by , Internet Retailer, 12-14-2006 Visa USA announced new fines on the merchant banks of large U.S. retailers that fail to comply with the Payment Card Industry Data Security Standard. Non-PCI-compliant retailers also will be ineligible for Visa’s lower-tiered interchange rates. The program targets the acquirers responsible for the largest 1,200 merchants—known as Level 1 and 2 merchants—that process more than one million Visa transactions a year and combined account for about two-thirds of Visa’s U.S. transaction volume.
- buySafe opens its bonded-sellers network to site developers, by , Internet Retailer, 12-14-2006 To increase traffic to retail web sites bonded by buySafe Inc. as reliable sellers, buySafe has opened its application programming interface to other sites that join the buySafe developers’ network to integrate with its bonded sites.
- Security Costs E-Commerce $2 Billion in '06, by Colin Beasty, Destination CRM, 11-30-2006 Nearly half of U.S. adults have concerns about shopping online and distrust email, causing problems for companies that interact with customers via the Internet, reports Beasty.
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